Frequently Asked Questions (FAQ)

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Where are the products manufactured?

All our products are locally made in EAST LONDON, South Africa. We believe in supporting the local community and by starting Indalo Creations we have provided work to local women who were previously unemployed. We strive to create sustainable employment amongst impoverished communities, especially uplifting the women is our heart.

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What are your courier options?

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Can you personalise products?

Embroidery is available at an additional cost in the for of lettering: eg. your name or company name.

One line embroidery R40. Two line embroidery: R70. Unfortunately, we do not do company logos.

 

Clearly state on your order exact spelling of peoples names accompanied to the size garment they have ordered.

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I'm inbetween sizes on your sizing chart. What should I go for?

This depends entirely on how you prefer your uniform or scrubs to fit.  If  you like a more fitted look, go for the smaller size. If you prefer comfort and a more loose fit, go for the bigger size. There is about 7-8cm from one size to the next in circumference.. It is crucial that you consult the size guide with each design to assist you in choosing your size.

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My top size is different to my pants size?

Yes, we fully understand that people are built differently individually, and that is why you can order your top from your pants as seperates and not as a set. Order a different size to solve your problem and fit you best.

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Can I order the same style again?

Because we manufacture per order, you can order the same style agan. But NOTE, printed fabrics are seasonal and availability of stock must be checked at  madeleen@indalocreations.co.za. The same cut of the garment is always available. There might be a slight shade variant with the plain colours from one year to the next, but we will do our utmost to keep our customers smiling. WE DO GET NEW SEASON PRINT EVER SO OFTEN, ASK US.

  • You also have a collection option in East London, Gonubie.
  • Everywhere else in RSA: ARAMEX is our go to courier. For a store-to-door delivery.
  • If Postnet is a better option for you, put your nearest Postnet as your shipping address and we will gladly send it to postnet. it will take 2-3 working days. 
  • One package (+-R100) for a 4 garment package
  • Delivery costs will be added onto the invoice